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International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. However, these lists can change, so please contact us to be sure if we can ship to your country.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. We accept Visa, Mastercard, Discover, and AmEx via PayPal.
When will my order ship and what are my shipping charges?
  Shipping is a flat rate based on most orders under 1 pound. However, some additional charges may apply for larger/heavier orders. If your order requires additional shipping funds, we will send you a separate invoice for the amount required, however, this does not happen very often. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and you will see the flat rate. We will ship your order after we receive payment from you, and we have processed your order. Processing time can take 5-10 business days, depending on the number of custom items ordered.
What is the return policy?
  Please see our Terms & Conditions for complete details regarding our return policy. We have a 100% satisfaction guarantee and will replace any item or issue a full refund for most items. However, we do not issue refunds for custom/personalized items such as Choose a Design products. If you need to return a custom item, we will replace it, or issue a store credit.

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